Founded in 1992, Andel has steadily grown to become one of the global market leaders in specialist leak detection, water sustainability, flood defence and environmental protection systems.
Andel is headquartered in Dodworth in South Yorkshire, with an operational depot in Essex and overseas offices in the Netherlands and Romania. Andel provides products and services throughout the UK and exports products to over 25 countries around the world.
As a part of a renewed focus on sustainable solutions, Andel is extending its water leak detection offering to a broader audience, particularly for commercial landlords and property agents managing multi-occupancy residential developments.
RESULTS
Andel’s specialist range of water leak detection products for the extended audience includes FlowStop®, a flow/temperature sensor and shut-off valve system, along with a range of wi-fi enabled leak detection products including Flexi-Pad®, point sensors and leak detection cable. The range has undergone a radical transformation thanks to the work carried out by Binary Forge, in conjunction with Andel’s in-house R&D team.
Here’s the impact:
Proactive Leak Mitigation
Automated valve shut-off minimises water damage, saving Andel’s customers time and money.
Enhanced User Experience
The mobile app enables users with real-time awareness and control, fostering peace of mind.
Data-Driven Insights
Historical data from the platform provides valuable insights into problematic patterns, giving Andel’s customers the ability to implement preventative maintenance and optimise building efficiency for their users.
In CloudConnect, Binary Forge Solutions has empowered Andel to deliver a next-generation water leak detection solution.
CloudConnect is a game-changer for our business. It perfectly aligns with our strategy of proactive customer service and operational efficiency. By pinpointing leaks early on, we can minimise damage and ensure our customers experience minimal disruption. It's a win-win for everyone – we can focus on growth and our customers have the peace of mind knowing their homes and businesses are protected.
Binary Forge Solutions have excelled throughout the development process and continue to support us in delivering a cutting edge service to our customers.
Client Challenges
Andel’s existing water leak detection sensors, while effective at identifying leaks, lacked the connectivity and intelligence to provide a truly proactive solution. Key limitations included:
Limited User Awareness
Sensors weren’t cloud-connected, preventing real-time alerts and remote monitoring via a user-friendly app.
Reactive Approach
Standalone sensors couldn’t communicate, hindering automated valve shut-off upon leak detection, potentially causing significant water damage.
Lack of Data Insights
Sensors provided no historical data, making it impossible to analyse water usage patterns, identify trends, or optimise building operations.
THE SOLUTION
Binary Forge Solutions worked with Andel’s technical team leveraging cutting edge technologies like ESPNow and AWS IoT Core to build a sophisticated cloud platform that transformed Andel’s water leak detection system. The platform delivers:
Secure Cloud Portal
Smart Mobile App
Automated Valve
Shut-off
Secure Cloud Portal
Building owners and administrators can access a secure, web-based portal for centralised management of their device installations.
Real-time Leak Detection
The Secure Cloud Portal enables users to instantly view any devices in alarm mode, pinpointing the exact issue and location of the leak. Pre-determined actions, such as auto shut-off valves, are triggered to prevent damage.
Efficient Device Management
Devices can be grouped by location, such as building, floor, unit, or room type. This feature allows engineers to target and resolve issues quickly and efficiently, minimising downtime and disruption.
Comprehensive Event Monitoring
Access both live and archived events for every device in the system. Users can investigate detailed issues such as low battery, communication problems, or power failures, ensuring thorough analysis and timely resolution.
Tailored Solutions for Every Estate
The Secure Cloud Portal allows Estate Managers and Owners to configure every aspect of Andel's IoT devices, ensuring compliance with varying local authority requirements. This flexibility allows for easy adaptation to the unique needs of each estate.
Granular Access Control
The Secure Cloud Portal offers customisable access levels, ensuring robust security. Managers, engineers, tenants, and administrators have access only to specific, necessary areas, while owners retain full system access. This ensures that sensitive information and controls remain protected.
Empowerment on the Go
A multi-platform and responsive mobile app empowers users with real-time leak alerts and vital device health information.
The app delivers features from the portal tailored for the mobile experience and includes an installer mode, allowing engineers to commission devices on-site smoothly and securely.
Automated Valve Shut-off
The CloudConnect platform triggers automatic valve closure upon leak detection using local communications protocols backed by redundant proprietary cloud-based mechanisms. This ensures rapid valve triggering even in the most challenging circumstances, helping customers minimise water damage and repair costs.
More About Andel
Andel has gained an enviable reputation in its field for innovation and cutting-edge research and development. By listening to customers and understanding their challenges and with many years of practical, hands-on experience, the Andel team has developed unrivalled commercial knowledge and a common-sense, cost-effective approach. Andel has an impressive customer base which includes the Houses of Parliament, The Pentagon, Hong Kong International Airport and Google.
